SpringHill Suites Baltimore Downtown/Inner Harbor
120 East Redwood Street
Baltimore, MD 21202
We know applying for a new job takes some confidence and at OTO Development, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go ahead…apply! We want you to be a part of the OTO team!
WHO WE ARE AND WHAT WE DO
OTO Development was established in 2004 by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do. We believe in green design and superior sustainability as well community service and a commitment to our employees. And in case you were wondering, OTO represents the initials of our founders so we not only believe in what we do, we are proud to put our name behind it.
On most days, you will:
• Stock housekeeping cart with necessary linen, terry, tools, products and supplies and plan your day efficiently
• Know the how and when of reporting room maintenance in order to work seamlessly with the front desk staff and other team members • Know the difference between ‘light touch’ and ‘full clean’ and showcase your best work in either situation
• Vacuum floors and change sheets, restock or replace all room and bath amenities, anticipate the guests’ needs and respond to their requests to assure guest satisfaction (even if that means extra shampoo!)
• Look as polished as the rooms you service with a pressed uniform, employee identification, safety footwear and protective equipment
Cleanliness is next to Friendliness for you and you probably live by the motto ‘A place for everything and everything in its place.’ You are organized and efficient in every aspect and you know doing a great job can be physically challenging but you are up for task!
You love the smell of clean laundry and know exactly how to make a guest’s room look and feel refreshed.
You value a job well-done and you take pride in presenting a spotless room.
You know exactly how to pick the appropriate tool and tonic to clean just about anything.
99 Room Hotel
The SpringHill Suites Baltimore Downtown/Inner Harbor hotel’s convenient location offers a quick commute to popular attractions such as the Baltimore Orioles at Camden Yards, the National Aquarium, University of Maryland, and the Baltimore Convention Center. Travelers will enjoy our downtown Baltimore hotel’s complimentary hotel-wide WiFi and daily hot breakfast buffet. We offer spacious studio suites with 1-bedroom and 2-bedroom options that include plush Marriott bedding, a wet-bar with a mini-fridge and microwave, a sofa-sleeper, and premium HD channels on the flat-screen TV to relax to after a busy day of exploring. Our hotel in downtown Baltimore offers two onsite meeting spaces as well as a 24-hour fitness center with cardio equipment and free-weights as well as a 24-hour business center. Be sure to stop by Harborplace & The Gallery, Baltimore’s go-to shopping destination, or enjoy a fun evening out on the town at Power Plant Live!, one of the city’s popular entertainment districts.