Front Desk Team Member

AC Hotel Chapel Hill Downtown

AC Hotel Chapel Hill Downtown

214 West Rosemary Street

Chapel Hill, NC 27516

Telephone +1-919-969-2800

Description

We know applying for a new job takes some confidence and at OTO Development, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go ahead…apply! We want you to be a part of the OTO team!

WHO WE ARE AND WHAT WE DO

OTO Development was established in 2004 by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do. We believe in green design and superior sustainability as well community service and a commitment to our employees. And in case you were wondering, OTO represents the initials of our founders so we not only believe in what we do, we are proud to put our name behind it.

Requirements

ABOUT YOU

Yes, this position is called Front Desk Team Member but it could also be called: Director of First Impressions, Ambassador of Smiles or Front Desk Hero. At OTO Development, our Front Desk staff is the face of our hotels, the core of our character and the shiny book jacket to a great novel. Want to help us write our next bestseller?

You love working with people and get a kick out of playing the role of concierge in order to ensure guest satisfaction and loyalty (and fun!).

Your friends say you are a great listener…and our guests will, too!

You are not just a problem solver but also a solution finder and you can handle the hectic moments and the quiet ones with the same grace and composure.

AC Hotel Chapel Hill Downtown

123 Room Hotel

Hotel in Downtown Chapel Hill Redefines Southern Hospitality

Europe in our soul…and Carolina on our mind! This new AC Hotel in downtown Chapel Hill NC transforms Southern hospitality, melding contemporary architecture with local art, including a community mural. Guestrooms are an oasis of modern design, with sleek furnishings, classic hardwoods and the amenities that matter most – think free WiFi; charging ports; wide-screen TVs; individual climate control; and the best bed you’ll sleep in besides your own. A 24-hour fitness center means you don’t have to leave your exercise routine at home. Hang out in the AC Lounge – all the locals do! – for small plates and specialty cocktails mixed with local spirits from Chapel Hill’s own Top of the Hill Distillery; our patio moves easy Carolina evenings from sweet tea on the front porch to G&Ts around the outdoor fireplace. This beautiful new hotel near the University of North Carolina is walkable to everywhere (there’s a free shuttle, too), fostering sustainability along with urban style.


OTO Development is an Equal Opportunity Employer.

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