Dual Property Sales Manager

Courtyard Redwood City


Courtyard by Marriott - Redwood City

Dual Property Sales Manager

Reporting to the Dual Property Director of Sales, the Sales Manager effectively solicits, qualifies, negotiates and closes with all accounts in assigned market segments and/or territory to positively impact hotel revenues and market share goals. This position has a specific focus on the SMERF market.

Specific duties include:

  • Meet or exceed set goals: activity, productivity (revenue consumption) and booking goals
  • Initiate and follow up on all leads for respective market segment/territory through the brand, management company and other third party resources
  • Maintain and participate in an active sales solicitation program, to include a significant amount of daily schedule engaged in direct sales calls in the local market. May be required to travel to location, transport materials and make presentations on short notice
  • Monitor production of all top accounts and evaluate trends within your market
  • Regularly contact existing accounts based on the tracing frequencies of the trace system in the sales automation system
  • Be familiar with all OTO sales policies and selling techniques with an emphasis on maximizing Revenue per Available Room (RevPAR.)
  • Have full working knowledge of sales automation system, including (but not limited to) generating reports, entering business, blocking space and building accounts
  • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Housekeeping
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the hotel
  • Approach all encounters with guests and team members in a friendly, service-oriented manner
  • Participate as a team player with other key leaders and demonstrate hospitable behavior as a role model for all other team members



  • Proven success in hotel sales acquired through two or more years' experience
  • Experience with opening new hotels
  • Ability to work collaboratively with hotel service team in providing exceptional customer service
  • Ability to differentiate Marriott and Hilton brands for a customer
  • Superior guest and account relations skills
  • Excellent telephone communication skills
  • Strong overall sales skills and an ability to effectively negotiate and close business
  • Excellent verbal and written communication skills
  • Operational knowledge and/or appreciation of operational challenges
  • Assertive at establishing new customer relationships
  • Exhibits self–confidence, energy and enthusiasm
  • Basic software knowledge (Microsoft Office, etc)
  • College degree preferred
  • Valid CA driver’s license
  • Action Orientation to capitalize on opportunities to secure revenue and to resolve problems independently
  • Drive for Results demonstrated in achievement of individual and property goals
  • Time Management skills to utilize available time effectively and to attend to a broad range of activities

Courtyard Redwood City

177 Room Hotel

Welcome to the new Courtyard by Marriott® Redwood City!

The brand new Courtyard Redwood City hotel by Marriott is centrally located off the Bayshore Freeway between South San Francisco and Palo Alto. We offer a 24-hour fitness center, 24-hour business center, a heated outdoor pool, and complimentary WiFi. Our Redwood City hotel offers easy access to Downtown and Courthouse Square, the San Carlos Airport, the Seaport Conference Center, the Port of Redwood City, and the corporate offices for companies such as Facebook, Oracle, Evernote, and DreamWorks. Guests can stretch out and relax in one of our 177 rooms or suites, all of which feature plush Marriott bedding, signature LoungeAround sofas, HD flat screen TV, dedicated work space, and a mini-fridge. Our onsite restaurant, The Bistro, offers an excellent selection of meals for breakfast, lunch and dinner as well as a specialty beverages, cocktails or Starbucks. Book the Courtyard Redwood City hotel today to enjoy our best available rates.

OTO Development is an Equal Opportunity Employer.

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